IA seeks to educate the policyholders and the public in order to promote awareness of the importance of the insurance sector in a manner that would contribute to the development of the economy and protect the community.
Accordingly, the IA welcomes policyholder questions and public inquiries about insurance and the insurance market in the UAE at the following contact details:
Working Hours: 8:30 am to 2:30 pm – Monday to Friday
Call center: 80042823
Fax: 025572111
Email: Customer.Service@ia.gov.ae
P.O. Box: 113332