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Medical Insurance Complaints

  • Medical Insurance Complaints

Al Sagr insurance is one of the leading insurance companies with over 30 years of experience in medical insurance. Licensed by all Health Regulators in the UAE. We provide an exceptional experience and market-leading service level for clients through a wide range of products for individuals, families, SME (Small & Medium Enterprise) and corporate groups.

Accordingly, the MI welcomes policyholder questions and public inquiries about insurance and the insurance market in the UAE at the following contact details:

ASNIC’s valued Health cardholders would enjoy 24/7customer service

Call us on 04-702-8500

• For Dubai Health Insurance complaints, you can contact the Dubai Health Authority (DHA) using http://ipromes.eclaimlink.ae/ or the details below:
o E-Mail: wasselsotak@dha.gov.ae
o Toll Free (24/7): 800342 (800 DHA)
Click to download our complaints process and flow chart


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